In fact, they will discourage you from tampering with their batteries. However, their answer is not necessarily correct. Black and Decker batteries can work in multiple tools from the same manufacturer. In other words, you don’t have to buy new batteries every time you purchase a drill from a different Black and Decker series. Simply put, you have to exchange batteries within the same brand. Even if you contact Black and Decker customer support, they will tell you the same thing. But their answer shouldn’t come as a surprise. They want you to insert their batteries in different Black and Decker tools because this encourages you to buy their batteries. If you want to operate Black and Decker drills using batteries from a different manufacturer, they will discourage you from doing so. They may even threaten to void your warranty if you use batteries from other brands in their tools and things go wrong. Admittedly, they have a reason to worry.Īt the end of the day, every battery is just a bundle of cells. But the technology behind each battery will vary. A Black and Decker battery could easily overwhelm a drill from a different manufacturer. What if you damage the battery by forcing it to enter a power tool that cannot accommodate its shape and size? Black and Decker’s employees want your batteries and tools to last as long as possible because your satisfaction boosts their reputation. However, you can’t ignore the fact that Black and Decker is a profit-based manufacturer. They know that advertising the interchangeability of Black and Decker would kill their profits because it would encourage consumers to replace their batteries with cheaper alternatives. This is the primary attraction of interchangeable batteries. The average consumer is not quite as interested in the efficacy of different batteries as manufacturers think. They want to know that they can use the same battery to operate multiple tools regardless of the brand. They don’t want to buy a new battery for each new device they acquire.īut manufacturers have no interest in making things that easy for their clients, which is why some of them include unique physical attributes that prevent their batteries from fitting the slots of drills from different brands. Keep this in mind before experimenting with batteries from different brands. Please remember it can take some time for your bank or credit card company to process and post the refund too.The manufacturers are working actively to prevent interchangeability. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items. Please get in touch if you have questions or concerns about your specific item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like custom products (such as special orders or personalized items). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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